Fix a mistake on an invoice you’ve sent
A sent invoice is a record — correct it properly, don’t quietly edit it.
Mistakes happen — the trap is fixing them by quietly editing an invoice the customer already has. Now their copy and your books disagree, and if HMRC or the customer ever asks, you can’t explain the difference. Speakpaid gives you a proper correction for each situation, so your numbering stays intact and every change leaves a clean paper trail that protects you.
- Not sent yet → just edit the draft.
- Job cancelled, unpaid → Void it (keeps the number, drops off your totals).
- Charged too much / refunding → add a Credit note (or record a refund).
- Extra work → send an additional invoice for the difference.
Still stuck? Contact support.